Returns & Exchanges


It's a woman's prerogative to change her mind! Please return your unused item with original tags attached within 14 days of purchase for a full refund or exchange. 

*additional shipping charges may apply


Additional non-returnable items:

Gift cards


To complete your return, we require a receipt or proof of purchase.


REFUNDS (if applicable)

Once your return is received and succesfully inspected, you will receive an email notification that your refund has been authorized.


Once authorized, your refund will be processed and a credit will automatically be applied to original method of payment.


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at


Final Sale items (if applicable)

Unfortunately final sale items cannot be refunded.


Return Shipping Address

Hazel Mae Design Inc.

1376 Bayview Avenue 

Toronto Ontario 

M4G 3A1



If you are shipping an item over $175, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.